Knowledge Base
Attendee Management
Manage your attendeeCheck-in
Check-in App and hardware setupRegistration and Ticketing
Registration Form, online/offline Payment, ticketing, add-onLead Capture
Lead Capture, handheld scannerOutreach Channel
Email, SMS, WhatsApp and Push NotificationOthers
Details guide for different modulesTips to Marketers
Tips to MarketersUse Cases
Use Cases
Recent Articles
Copy/Paste An Email Template
You can now copy and paste an email template or content from and to: One event to another in the same or different Organization Across event Manual to Automated email template Across event Automated to Manual email template Just click Advance ...Use Case: How to edit images within a HTML email template?
In some cases, organizers would like to use their own email templates that have already been built. This can be done by embedding the HTML code into our email editor. However, if there are images within the HTML code, it might not be shown. Please ...Use Case: How to avoid emails from going to the spam folder?
You may use this tool to check if the sender domain and content is in high score. https://www.mailgenius.com/ Copy the email address on the tool and send a test email in EventX. Example of good reputation. (Sender Email: invite@mail.eventx.io) ...Viewing Email History
After each email is sent out successfully, organizers are able to view the email history for both automated and manual emails. The email history can be downloaded as proof to show that the emails have been sent out by the organizer. Automated Emails ...Automated Email
Video Guide To view the video recording for the automated email feature, please click on this link. Article Guide Introduction Under automated emails, organizers are able to customize up to 9 different email templates to personalize the email ...
Popular Articles
Zebra Printer Setup Guide
Before your reception check-in session, you'll need to set up the router, and configure your iPads, printers, and EventX Check-in app for onsite badge printing. Plug in your SIM router. Plug in the power cord to the router and turn the router on by ...How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the translated content to the Help Center. For instructions, see ...Introducing Auto-Prefill Promo Codes for Registration Forms: Simplifying Event Access for Attendees
The pre-fill promo code feature is a powerful tool that simplifies the event registration process for both organizers and attendees. By allowing organizers to select an auto-prefill promo code when sharing the event link, attendees who open the link ...Unable To View Check-in QR Code In Confirmation / Reminder Emails
If you are using Outlook or Hotmail, there is a chance that the Check-in QR Code image in the confirmation or reminder emails ends up being blocked as shown in the images above. This happens when the content is being blocked by the email client ...Assign Registration Ticket
Assign Registration Ticket We have launched an enhancement on the registration flow. For all the event created after Nov 8, 2023, these changes will be applied. Use Case A company admin or secretary registers multiple entry for the event and would ...