Attend a public event with magic link

Attend a public event with magic link

Attending the event with a magic link allows attendees to enter the event directly without a password sign up but by just clicking a unique link from the provided email. 

Important Reminder:

  • Attendees can only enter the event 15 minutes before the event starts.
  • If the event required attendees to select a ticket type and fill in the registration form, attendees will need to submit the registration for attending the event after retrieving the magic link.
  • Magic link is only attached to the confirmation email but not attached to 24 hours prior event reminder email and 1-hour prior event reminder email.
  • Attendees may find the event confirmation by clicking the action button to access the event site via the magic link
  • If attendees couldn't find the confirmation email, please retrieve the magic link from the event landing page

You may see the below video to guide you to attendee a public event with magic link:

Step 1: Click the "Join Now" button on the event landing page, the attendee will need to fill in the email address to retrieve the magic link.

chrome-capture-2022-2-9__1_.gif

Step 2: An email with the magic link will be sent to the attendees' provided email. By Clicking the action button from the email, the attendee will be directed to the event landing page.

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Step 3: There are two scenarios in attending a public event with magic link

Scenario 1:The event has not yet started 

(i) Event without registration

Click the "Join Now" button on the event landing page.

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After clicking the "Join Now" button, there will be a pop up message that says "You have registered for the event" while the "Enter Event" Button will be greyed out. Attendees can only access the event site 15 minutes before the event start.

_____2022-03-10___9.31.26.png

The attendee will immediately receive an event confirmation email with the action button which can link the attendee to the event site directly during the event live.

_____2022-03-10___9.39.01.png

(ii) Event requires ticketing or registration

Click the "Join Now" button on the event landing page. The registration window will pop up.

chrome-capture-2022-2-9__3_.gif

After the attendee selects the ticketing or submits the registration, there will be a pop up message saying "You have registered for the event" while the "Enter Event" Button will be greyed out. Attendees can only access the event site 15 minutes before the event start.

_____2022-03-10___9.31.26.png

The attendee will immediately receive an event confirmation email with the action button which directs attendees to the event site during the live event. There will be a ticket summary in the email if attendees selected a ticket for event registration.

_____2022-03-11___9.59.17.png

Scenario 2: During the event live period 

(i) Event without registration

By Clicking the action button from the email with magic link, the attendee will be directed to the event landing page. Click the "Enter Event" button on the event landing page. _____2022-03-09___3.56.30.png

It will direct the attendee to the event site.

_____2022-03-09___12.24.40.png

The attendee will immediately receive an event confirmation email with the action button which can link the attendee to the event site during the live event.

_____2022-03-10___10.48.15.png

(ii) Event requires ticketing or registration

By Clicking the action button from the email with magic link, the attendee will be directed to the event landing page. Click the "Join Now" button on the landing page. The registration window will pop up.

chrome-capture-2022-2-9.gif

After submitting the registration, it will direct the attendee to the event site.

_____2022-03-09___12.24.40.png

The attendee will immediately receive an event confirmation email with the action button which can link to the event site during the live event. There will be a ticket summary in the email if attendees selected a ticket for event registration.

_____2022-03-11___9.59.17.png

An alternative way to attend an event for the attendee who do not wish to receive an email with a magic link:

Attendees may click the "Log in Now " button from the "Retrieve Magic Link" pop up window on the event landing page, please refer to Attend a public event by account login

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Note: Magic link feature is available on Enterprise Plan only.

 

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