Registrant Attendee Quota/ Pax Calculation

Registrant Attendee Quota/ Pax Calculation

Info
The Registrant Quota refers to the number of registrants you have subscribed to with EventX in your subscription plan.

Event Level Breakdown


In the attendee list, there are a number of figures that give us different information. The definitions of the numbers highlighted are:

  1. Total Number - Total number of records that are shown on the attendee list. This might be affected by various filters if any filters are applied. Be sure to check if any filters are being utilized to make sure that the numbers shown are accurate.
    • Note:
      • If there are any attendees that have been removed, they will no longer be shown on the attendee list. 
        • Once an attendee is removed, the attendee check-in QR Code will become invalid. This logic applies even if the organizer re-imports the attendee with the same email address and resends the confirmation email.  
      • If you would like to view the Registered Attendees that are stated under the Event Registrants breakdown, simply use the filters below: 


        • Under Status, select Registered and Attended 


        • Under Role, select Attendee 


  2. Event Registrants - The total number of registered visitors for the event. This includes attendees that have been removed from the attendee list. To view the breakdown of the number of event registrants, simply hover over the number.
    1. Note: Event managers and special roles (hosts, speakers, booth exhibitors & booth representatives) are not counted in the event registrant quota. 



  3. Organization Quotas Remained
    1. The remained Registrant Quota within the current Subscription period.

NotesRegistrant Consumption in Different Scenario
  1. Removed Attendees will still consume the Registrant Quota.
  2. Waitlisted attendees via Approval Mechanism will still consume Registrant Quota.
  3. Rejected attendees via Approval Mechanism will still consume Registrant Quota.
  4. Invited Attendees and RSVP Invited Attendees that are under Invited status will not consume any Registrant Quota.
  5. Imported Attendees under Registered  will consume the Registrant Quota.

    • Related Articles

    • Attendee Removal Feature

      Organizers can remove attendees under both “Invited” and “Registered” Status. You can now easily manage your registrant data directly within the platform by exporting, editing, and re-importing the attendee lists. Note: Attendees under "Attended" ...
    • Advanced Attendee Importing and Bulk Update

      Attendee Importing The New Attendee Importing will be live and effective for all users after Aug 6, 2024. Our import tool helps you add or update attendee contacts in EventX. Import from upload a comma-separated value file (CSV) like Microsoft Excel ...
    • Exporting Attendee List Report

      To keep a record of all the participants who attended your event, you may now export the attendee list anytime from the Organizer portal. This feature is available on our Enterprise plan. To export the attendee list report: Step 1: Log in to your ...
    • Attendee status on People List

      As part of our efforts to improve the user experience on EventX, the attendee status on the People List is now enhanced. Registration Status To ensure more accurate classification of different registration statuses, it is split into 3 categories as ...
    • Attendee Approval

      Video Guide To view a video recording on this feature, please refer to this video. Article Guide The Attendee Approval feature is only available for in-person events. Organizers will be able to see the Attendee Approval feature toggle under General ...