Browser settings that need to be checked before joining an event

Browser settings that need to be checked before joining an event

When joining an event make sure to use the supported browsers

  1. Safari 
  2. Chrome
  3. Firefox
  4. Microsoft Edge

Joining an event via Safari

- Please toggle off “Prevent Cross-Site Tracking”

On iPhone

Step 1: Go to your phone settings and choose Safari. 



Step 2: Toggle off "Prevent Cross-Site Tracking"



On Macbook

 Step 1: Go to Safari on the menu tab and choose Preferences.

Step 2: Unclick Prevent cross-site tracking in the pop-up window.





Joining an event via Chrome - Mobile

On iPhone

Step 1: Go to phone settings and select Chrome. 



Step 2: Toggle off "Prevent Cross-Site Tracking"



On Android

  1. Using normal mode in Chrome browser on Android devices can join the event without changing any default settings.

  2. Using Chrome incognito mode in Android, need to turn off "Block third-party cookies" to join the event.



Joining an event via Firefox

  1. Using normal mode in Firefox browser on Mac and Windows can join the event without changing any default settings.
  2. Using Firefox new private window in Mac and Windows will need to toggle off “Enhanced Tracking Protection” to join the event.

Step 1: Go to the highlighted icon next to the link.

Step 2: Toggle off “Allow Cross-Website Tracking”



Joining an event via Microsoft Edge

  1. Both using normal mode and New in Private window in Microsoft Edge browser on Windows can join the event without changing the settings.


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