It is necessary to send different types of emails to your target audience when  hosting  an event. In the event portal, email layouts can be edited and a preview is available.

Important Reminder: Please note that the organizer is only allowed to edit the 'Sender name' and Email Subject Line. Sender Email is by default invite@mail.eventx.io or notifications@mail.eventx.io and cannot be changed.

Step 1: Go to Outreach, click on the "Email" tab 

•  Invitation Email (Note: The organization manager's invitation email cannot be modified.)
  - Attendee
  - Host/Speaker/Exhibitor/Booth Rep
  - Event manager
• Confirmation email (Without-tickets)
• Confirmation email (with tickets)
• Reminder email (1 hour before)
• Reminder email (24 hours before)
  

Note :

1. Organizers are able to toggle on/off both reminder emails. The reminder emails are toggled OFF by default once the event is created. Please refer to the support article here for more information. 

Click Edit Email to make changes, these includes:

Sender name and Email subject line

Content and Layout

The email content uses content layers and content blocks. To add content just drag and drop the items to the right location.

 

Content Elements

• Columns- used if you'd like to layout a content beside another content. 
  Add images with image link which can open on the same or new tab.
  
• Button- Click actions that are assignable to a button includes: Open Website, Call Phone, Send Email, Send SMS
  
• Divider- Use the divider content block to separate between sections of content. The Divider lines can display horizontally between contents in your email.
  Divider thickness, color, line type and alignment are also editable.
  
• Heading- Add a title or a caption in your email content. You may edit the following heading content: Heading type, font, font size, color, text alignment, line height
  
• HTML- Add HTML code directly into your email. With the HTML code, you can add more design to your email.
  
• Image- Add an image to your content. Click actions that are assignable to the image include: Open Website, Send Email, Call Phone Number, Send SMS
  
• Menu- Use the Menu content element to add a menu to your emails. This can contain links to your website, landing pages, or other online content you want to share. Click actions are also assignable to the menu items, such as: Open Website, Call Phone, Send Email, Send SMS
  
• Text- Use Text content block to add text content to your email. 
  Edit the text using the available functions, including font, font size, font type, alignment, height, color, highlight, hyperlink, and merge tags.
  
  

Blocks

Pick a block from a variety of configurations

Once the email template is ready, click on Save and you will see the changes in the preview.

Note:

All double curly braces must be in pairs. Incomplete formats like empty text "{{}}", space in between text, or special characters in double curly braces "{{", "}}" are invalid. The correct format must be text inside a pair of double curly braces: {{xxxxxx}}.

Important Reminder:

The sign-up guide in the invitation emails for special roles (host/speaker/exhibitor/booth representative/event manager) cannot be edited.