EMS attendee data sync to EventX virtual event platform

EMS attendee data sync to EventX virtual event platform

If you have used the EMS platform in the past and wanted to sync attendees to EventX virtual event platform, you may now possibly do so because the data Sync from EMS to EventX virtual event platform has already been made available.

When setting up the EMS data sync, the organiser needs to make sure that EMS data sync set-up is complete before publishing the EMS registration form to avoid issues.

1. What data can be Synced from EMS registration form?

Basic fields

  • Combine First name + Last name to Full Name
  • Email
  • Company
  • Job position
  • Phone number

 Custom fields

2. Can it sync all attendees with different statuses?

  • Only attendee in the “Approved” list will be synced to  EventX virtual event platform
  • Change in status will not affect the data sync
  • Organiser can approve attendee before turning on the data sync.

3. Data Sync Interval

  • Checks the Approved List in EMS every 10 minutes
  • Syncs new “Approved” attendee data from the approved list to  EventX virtual event platform attendee list

4. Confirmation Email

  • Organiser needs to turn on/off the auto emails on EMS
  • Confirmation Email will be sent automatically from  EventX virtual event platform once the data is synced from EMS to  EventX virtual event platform

IMPORTANT REMINDERS:

  • Ticketing information WILL NOT be included in the data sync. If needs to include it contact support.
  • Once the data sync is enabled, EMS approved attendees will sync automatically to  EventX virtual event platform and organizer has no way to pause or stop the data sync. Contact support if you need to stop the data sync.
  • The attendee data is directly pulled from EMS, therefore EMS attendee data should match  EventX virtual event platform data. When an attendee on  EventX virtual event platform is deleted, the data still remains in EMS including tickets sold data.

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