Use Case: How to avoid emails from going to the spam folder?

Use Case: How to avoid emails from going to the spam folder?

You may use this tool to check if the sender domain and content is in high score. 
Copy the email address on the tool and send a test email in EventX.

Example of good reputation. (Sender Email: invite@mail.eventx.io)



Example of bad reputation



There are several ways to help prevent emails from being sent to spam folders, including:
  1. Avoid using unsolicited or spammy content: Make sure that the content in your emails is not considered spammy or unsolicited by recipients. Avoid using salesy language, excessive advertising, or unsolicited offers in your emails.
  2. Include a unsubscribe link: Include an unsubscribe link in the footer of your emails. This helps demonstrate that you respect the recipient's privacy and are willing to comply with their preferences.
  3. Monitor your email reputation: Regularly check your email reputation to ensure that you are not sending emails to spam folders. Use tools likeSender Score or Mail Tester to monitor your email reputation.
  4. Do not use blacklists or greylists: Blacklists and greylists are lists of email senders that are considered spammers. Make sure that your email is not on any blacklist or greylist, and avoid using any software or services that may put you on these lists.
  5. Remember, it is important to respect the privacy and preferences of your recipients, and sending emails that are considered spammy or unsolicited can damage your reputation and hurt your email delivery rates.

    • Related Articles

    • Use Case: How to edit images within a HTML email template?

      In some cases, organizers would like to use their own email templates that have already been built. This can be done by embedding the HTML code into our email editor. However, if there are images within the HTML code, it might not be shown. Please ...

    • EventX Daily Digest Emails

      EventX Daily Digest emails are automatically sent by EventX to notify key individuals on the event updates such as the total event registrants to-date. Currently, these automated emails will be sent to: The Organization Admin - The email address used ...

    • Tracking sent Emails

      We understand that many of you would like to track about email delivery status for the sent emails. For that reason, email delivery tracking is now possible. You are able to keep track of email you sent to attendees with a few clicks, that means you ...

    • How To Turn On/Off Automated Reminder Emails

      Under certain conditions, organizers may want to disable the automated reminder emails from being sent out. To do so: Go to Email > Select Automated Email > Scroll down and you will see the Reminder (24 Hour) and Reminder (1 Hour) email template ...

    • Troubleshooting Email Delivery Issues When Logs Show Successful Sending

      EventX email system records the full logs for all your sending email. You can always locate the email campagin sending logs with success, failure status and reason. If the EventX logs indicate the emails were sent successfully, here are some ...