To maximize attendance and ticket sales for your event, you need an effective email invitation campaign. But how can you be sure you're sending your best invitation message? An A/B testing plan can help determine the optimal content and touchpoints for your audience.
Step 1: Set one variable every time
Email subject line: Try options like:
A) RSVP driven - "You're Invited: Event Name on Date"
B) Discount driven - “Last Chance for Discount Tickets to Event Name”
C) Value driven -
• “{{FIRST_NAME}}}, there is a more efficient way to do X”
• “I have an idea on how to improve your X”
• “Is your X efficient?”
Sender Name: Test using an individual's name versus a generic brand name. For example:
A) "Sum, CEO from EventX"
B) "EventX Company"
Content order: Rearrange the order or inclusion of details like date, location, speakers, activities, discounts, social proof, etc. Measure which version gets the best click and conversion rates.
Call to action: Try different CTAs or button text, e.g.:
A) “Register Now”
B) “Get Your Pass Today”
C) “Join Us!”
Discounts and Urgency: Compare providing and not providing discount codes or mentioning limited time/space to determine impact.
Step 2: Review the performance metrics
For each variable, divide your email list into two separate segments and send different options to each segment. Analyze the open rates, click rates, and most importantly, actual ticket purchases or event registrations from each email A and B version.
EventX launched an AI-powered feature that provides tailored analytics and insights to optimize your email marketing efforts. Email Campaign Benchmark analyzes your email campaigns and delivers an internal comparison of key metrics like open rates and click through rates. You can refer to "Cold Email Tips" article for further optimisation ways.
The version that performs best across all metrics is your optimal choice. When done, combine all the winning elements into one final optimized email and send to your entire list. Or continue testing additional variables to further improve your results over time. With regular A/B testing, you can refine and enhance your event communications, save time and money, and ultimately host a more successful event. Your A/B testing efforts will be well worthwhile when they contribute to higher customer satisfaction and a larger bottom line.