This powerful functionality allows you to create dynamic and personalized registration experiences for your event attendees. In this support article, we will explore the user value of this feature and provide step-by-step instructions on how to implement logical questions in your registration forms.

Personalized Registration Experience: With logical question support, you can tailor the registration process to each attendee's specific needs. By asking relevant questions based on previous responses, you can provide a personalized experience that feels customized to each individual. This level of customization enhances attendee satisfaction and engagement.

Streamlined Registration Process: Logical questions enable you to dynamically show or hide certain fields based on previous responses. This means that attendees will only see the questions that are relevant to them, eliminating unnecessary clutter and simplifying the registration process. By streamlining the form, you can reduce friction and increase completion rates.

Improved Data Accuracy: By asking logical questions, you can ensure that attendees provide accurate and relevant information. For example, if an attendee selects "Yes" for a specific option, you can automatically display follow-up questions related to that choice. This helps to gather precise data and eliminates the need for manual validation or clarification later on.

Two simple steps to configure the logical question in the registration form:

• Step 1: Enable all the fields you need into the registration form 

• Step 2: Set up logical conditions

Notes

• The "Condition Setting" feature will be greyed out if no new custom fields are created or no suitable custom fields are turned on.
• You can only select the custom fields as the "if" statement. Eg. single selection, multiple selections, dropdown selection
  
• Organizers are not able to select "open ended" questions as the "if" statement. For example, Short Text, Long Text and Consent Text cannot be used as "if" statements.
• You can select all the fields of the registration form field as the "then show" setting 
• When you apply the field to the "Then Show" condition, this field will be by default hidden unless you select the corresponding option of the “equal to” condition, and if the compulsory question is hidden, it will not block the attendee registration. eg.
  • Q: "What do you want to eat for lunch?"
  • Option: "Meat", "Vegetable"
  • If: "What do you want to eat for lunch?"
  • equals to: "Meat",
  • then show: "What meat do you want?" (compulsory question)
  • in this case, the "What meat do you want?" question will be hidden from the registration form  after the condition is set unless the user selects "Meat"  of "What do you want to eat for lunch?"  if the user selects "Vegetable" then this question will be hidden and will not block the attendee registration
• The same field can be applied repeatedly to the conditions