Making Announcements by Push Notifications
Event announcements are real-time messages that attendees receive as push notifications on their devices when accessing the event platform. This will depend on the browser, operating system (OS) and device settings they are using for your event.
To receive event announcements, attendees must have enabled notifications for their EventX account and granted permission on their specific device. The device needs to be connected to the internet at the time the announcement is sent in order to receive it instantly. Please refer to this article for more details.
Announcements can only be sent immediately or scheduled for a specific time. Attendees must have an active internet connection on the device where they are logged into EventX to get any announcements pushed by the organizer during the event.
Note: Push Notifications are only applicable to the event page with the spot.eventx.io domain. Custom domains are not supported at the moment.
Organiser
1. Toggle on Feature. Organiser need to toggle on this setting under "Push Notification" in menu bar. This will trigger the subscribe message to all attendees.
2. Create an Announcement. Click Create, edit the announcement by adding the Heading, Message Content, and Image (optional). The specifications of the content as as below.
- Heading (60 characters)
- Content (300 characters)
- Image (optimal dimensions: 1920 x 1080px; maximum upload size: 2MB)
3. Send Now or Schedule Send. After you have drafted the announcement, you can either click Broadcast Now so the attendees will receive the message instantly or check the Schedule To Send box to set the scheduled date and time. If you have selected to schedule send, click Schedule to Broadcast once done. The announcements can be edited before the send out date and time.
Attendee
1. Add Webapp to your device.
2. Click "subscribe" to opt in
3. Receive Notification on supported device and supported browsers:
a. ios mobile only, NOT available in Android mobile
b. desktop (chrome & safari)
Limitation
- If the user clicks subscribe/ unsubscribe notification, it will apply to all events created under this organisation.
- The push notification feature is not supported for events using custom domain.
- The push notification feature is not available for Android devices.
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