Onsite Check-in (Printer & iPad) Troubleshoot Guides

Onsite Check-in (Printer & iPad) Troubleshoot Guides

 Step 1: Check status light on Printer (for printer QL-720NW/ QL-820NWB)
Screenshot_2019-07-08_at_12.31.53_PM.png
Screenshot_2019-07-08_at_12.33.41_PM.png

 

Step 2: Check Pocket WiFi

Screenshot_2019-07-09_at_11.32.37_AM.png

Screenshot_2019-07-09_at_11.34.44_AM.png  

Step 3: Check status on iPad

 Screenshot_2019-07-09_at_11.25.31_AM.png

    • Related Articles

    • Onsite Check-in

      This article will summarize the necessary items to take note of when an event involves on-site check-in. Recommended WiFi Speed For check-in and namebadge printing, the recommended WiFi speed is 50Mbps. Check-in App Video Guide To view a recording on ...
    • Zebra Printer Setup Guide

      Before your reception check-in session, you'll need to set up the router, and configure your iPads, printers, and EventX Check-in app for onsite badge printing. Plug in your SIM router. Plug in the power cord to the router and turn the router on by ...
    • Brother Printer Setup Guide

      Video Guide For a video guide on hardware setup, please refer to this link. Supported Brother Printers Below are the Brother printer models that are supported for badge printing. QL-820NWB QL720 Supported WiFi Frequency Only 2.4GHz is supported ...
    • Session Check-In with EventX Handheld Scanner

      Steps to impletment Connect Device to EventX handheld Scanner: Ensure your Android device is paired with the EventX scanner. Turn on Add-On Handheld Device: In the EventX check-in app, activate the handheld device mode. Navigate to setting, then ...
    • Designing a name badge for check-in

      In order to have the namebadges printed, organizers will first need to design the namebadge for attendees. Please refer to the video and article guides below for more information. Video Guide Please refer to this video guide on how to customize a ...