Resend an invitation/confirmation email
In some cases, invitees cannot find the email invite sent by the organizer. Users can resend an email invitation or confirmation email on EventX portal.
Here's what you need to do to resend the invitation/confirmation email
Reminder:
- Confirmation emails and invitation emails can only be resent once to avoid spamming the attendee's inbox.
Step 1: Go to the Attendee list page
Step 2: You may now resend the email individually or in bulk
Resending Individual email
- Locate the 3 dots on the right when clicked will show resend email
Resending Bulk email based on Status or filter
- Filter the attendees based on the different statuses or groups (Attendance, Roles, Ticket class) and tick the box beside NAME to check the included attendees. Click Resend icon to resend the email to all chosen attendees.
Note: Confirmation emails and invitation emails can only be resent once to avoid spamming the attendee's inbox. When resending the same email more than once, you will get the prompt shown below.
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