Want to have a custom domain for better branding for your event site and your organisation? It is now possible on EventX event platform
NOTE:
- The custom domain only available on Whitelabel module, contact sales@eventx.io for more information
- Each Custom Domain is binded to your Organisation, you can have multiple events within an Organisation. You can define the path for your event.
- The domain owner will need to create CNAME record. Then, the detailed instructions will be shared by EventX engineering team
Custom Domain
In this example,
You can define the redirect URL for the default landing page for the custom domain.
Mainland China Accessibility
Mainland China accessibility will not be guaranteed for your own custom domain, as EventX cannot control the nameserver for the custom domain. For Mainland China location browsing, the event URL will be redirect to EventX Mainland China friendly domain (
https://eventxapp.com/{{event_id}})
You will need to add a CNAME record on your preferred custom domain.
eg. https://demo.event.day
Type: CNAME
Name: demo
Value: esaas-custom-domain.eventx.io
Then add a TXT record on the same custom domain for verification
Type: TXT
Name: @
Value: {{this value will be provided by our team}}
Domain Provider Limitation
Some domain providers (eg. Godaddy) don't allow setting CNAME on the root domain (http://event.day). You will need to use a subdomain (https://demo.event.day) for a custom domain. If you intended to use the root domain as the custom domain for your event, you can set up the custom domain on the cname www. Then do a URL forward the root domain (https://event.day) to (https://www.event.day)
Troubleshooting
Subdomain for eventxapp.com
If you do not have a ready-to-use domain nor want to purchase a new domain, you can use https://{{subdomain}}.eventxapp.com to show your company branding.
eg. My company name is Great Event Company, I can use great-event-company as the subdomain for my organisation and all of my events.
Benefit for using eventxapp.com subdomain
- All event sites under eventxapp.com will benefit from the unified global and mainland China traffic experience.
- Do not need to purchase a new domain
- Do not need to configure DNS setting on client side.
Please email your desired subdomain, and your
Organisation ID to help@eventx.io for approval and setup. The subdomain will be at least 3 characters. We will help to setup in 2
days.