SMTP Server

SMTP Server

If the Organisation decided to use its own SMTP server, these are the emails that will deliver via the SMTP Server


These emails will not deliver via the SMTP Server. It will still deliver via EventX Mail Server.
  1. ORGANIZATION_MANAGER_INVITATION
  2. ORGANIZER_DAILY_DIGEST_EMAIL
  3. LOGIN_LINK

Email Sending Rate

  1. Different SMTP Server has hard sending rate limit. For example, Office 365 rate limit is 30 emails per minute. https://learn.microsoft.com/en-us/answers/questions/4959194/office-365-smtp-sending-limit
  2. Our sending rate is 20 emails per minute, if SMTP is implemented in the Account. 

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