Tracking sent Emails

We understand that many of you would like to track about email delivery status for the sent emails. For that reason, email delivery tracking is now possible. You are able to keep track of email you sent to attendees with a few clicks, that means you can ensure all attendees receive important information from you.

2 Ways to Check the Email status

1. Check status from Email or Email Notification tab on Menu

A. First is to click “Email ” on the menu, and go to the specific email Dashboard

B. After clicking the Dashboard, it will show you the filtered email status

C. After loading the results, click on the check status button you want to check to view the result.

2. Check status on People list Page

A. Click “People List” on the sidebar, click your selected attendee, "Participant's Detail comes out.  Click the 3 dots on the right hand side.

B. Click “Check Email Delivery Status” sidebar pops up, then you need to select Email Type, Participants and click “Check Now” for status checking .

C. After loading the results, click on the check status button beside the email you want to check to view the result.

Email Delivery Statuses

• Sent Successfully
• No Records found
• Failed to send

Delivery status will be displayed after clicking Check Status button and it will show as follows:

 

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