When organizing an event, one concern we raise is how many users can EventX Virtual Platform accommodate or how much traffic on the event site can it support. Here's what you need to know about traffic terms.

1. Concurrent Users

Concurrent users represent the number of users who visits the website at a single moment (normally within a single minute), it also refers to the total number of people simultaneously accessing the event. These can include clicking links, visiting different pages, or otherwise actively engaging with the content of the website.

2. Peak Concurrent Users

It is the highest amount of users accessing the event website at a single moment through any device. In most of the events, peak concurrent users appear at the event start time, or any marketing promotion moment.

Important Reminder: 

• Peak Concurrent Users EventX support for an event: 10,000 Maximum (events created after 31 May, 2022)
• It is important to determine the estimated Peak Concurrent Users or the highest number of visitors possible for your event for EventX to be prepared for any possible user traffic
• If you expect your peak concurrent users for your event to be higher than 10,000, you may contact sales for a capacity upgrade

Example:

- An event with 5000 pax registrants has a  projected peak concurrent users: 3500 (assuming a 70% attendance rate)

3. Total traffic (Total visits)

Total traffic is the total number of web traffic for the event across a given time (normally during the whole event period). This number is similar to the total visits for physical events. Total traffic is the total number of visits, multiple entries of a single user also count. As the traffic distributes across the whole event period, this number usually does not affect the system workload.