Why the print out label size is bigger than the size that I set?

Why the print out label size is bigger than the size that I set?

Print out label is bigger than the size I set in the platform

At this moment, there are 4 types of label size that can be selected for the name badge.

However, why is it the print out label is bigger than the size that I set in the platform?

 

Screen_Shot_2023-01-10_at_2.35.04_PM.png

 

 

There's some reasons that you may need to concern:

1. When input the new label, the printer will have to adjust the location of the first few labels printing.

Solutions: Please try a few times before it's on the correct location.

 

2. The location of the label stand may not in a proper position.

Solution: Please make sure that the label stand should be well installed in the printer. You may take it out and try to install it again.

 

3. The version of the iPad may not be updated even iTunes stated it's most updated.

Solution: Please check it's the Updated version 2.2.5 and you may need to uninstall the app and re-installed it again if it's not.

 

 

 

 

    • Related Articles

    • How many labels can I print out for each label roll?

      How many labels can I print out for each label roll? Each roll of label can be printed out around 300 labels.
    • How long will it take to print out all labels?

      Printing out all labels mode 6 Seconds For a Label In the Printing out all labels mode, it takes around 6 seconds to print out a label. 30 Minutes For Print Out a Roll of Label If you want to print out a roll of labels in a non-stop mode, it takes ...
    • How do I order more label rolls?

      Make sure you have enough label rolls to print out the name badge for your upcoming events. EventX provides the printer, Brother QL 720NW/ QL 820NW, in our All-In-One box and this printer uses the labels DK22205. If you need to buy more label rolls, ...
    • Brother Label Badge Type

      Label Types EventX 2.0 Check-in App supports the following Brother label roll types DK22205 (62mm x flexible width) DK22211 (29mm x flexible width) DK11201 DK11202 DK11208 DKN55224(UK) DK2223(US) DK22113 Sample The image below shows a sample of the ...
    • Brother Printer Setup Guide

      Video Guide For a video guide on hardware setup, please refer to this link. Supported Brother Printers Below are the Brother printer models that are supported for badge printing. QL-820NWB QL720 Recommended WiFi Speed For check-in and namebadge ...