Agents Only
What browsers are supported by EventX?
EventX is best experienced on a Chrome browser (version 79 or higher), laptop, or desktop. Download the latest version at https://www.google.com/chrome On participant side We support the following web browsers: Chrome 79 and above Safari 12.1 and ...
Article Standard Template (draft)
Introduction - Using Paragraph with Bold test in a large font size Reminder (in red): Using Paragraph in a default font size Point 1 Point 2 Point 3 For step by step user guide: Step 1: Go to
How to connect the Pocket WIFI and Label Printer for the first time?
If both the Pocket WIFI and the printer are from our rental package, settings has been done before sending them to you. But you can still go through the following steps if they are found to be disconnected. Turn on the Pocket WIFI. Select WPS in the ...
What is DKIM and SPF?
DKIM (domain keys identified mail) which is a method to validate the authenticity of email messages. SPF (Sender Policy Framework) Why need to verify DKIM and SPF in our platform? you're telling recipients that you've authorized Marketo to send ...
Check Account Expiry Day
Check Account Expiry Date Go to Event List Homepage (click EventX logo at top left) and click the Account Name on the right upper corner. Choose My Profile. Expiry Day is shown in the box of Account Usage. Tips: You can also check Email Delivery ...
Invite EventX Support
Invite EventX Support to your organization You can choose to invite us in to your organization when you contact us for support. This will help us to help you more quickly. Only EventX Support team will be able to access your account. Click User ...
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page code, you can dig into the site's HTML, CSS, and ...
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge base in the Help Center consists of three main page ...
Sample agent guidelines
These are guidelines that this section might contain to help agents solve tickets. You can adapt the article to your support workflows or delete it. Is the question answered in the knowledge base? Check the knowledge base for answers to most common ...
Your community is ready for users
The Help Center is made up of two parts: a knowledge base and a separate community platform. The community consists of questions and answers organized by topic. Questions can include ideas, tips, or any other community item. To get started, see ...
The content in this section is restricted to your agents
You can restrict content to agents only and also to specific organizations. To find out how it's done, see Restricting access to content. You can use content access restrictions to provide agents with internal articles they need to do their job. You ...
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complete self-service support option for your customers. The ...
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the translated content to the Help Center. For instructions, see ...