Assigning Created Add-on
- After creating a ticket, scroll down and notice the Available Add-on Item Setting. Click Select Add-on to assign a created add-on to the ticket or click Create Add-on to create a new add-on.
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- By clicking Select Add-on, select the add-on item by toggling ON the highlighted toggles. Once selected, click Save.
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- Once the add-on has been saved, there will be an indication of the selected add-on as shown below. To change the add-on, simply click on Select Add-on and toggle OFF the toggles.
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- Set the minimum and maximum quantity of add-ons that can be purchased. This will be useful if there are multiple add-ons assigned to one ticket. Click Update once done.
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- Attendees will be required to enter their email address and select the ticket to be purchased.
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- If the selected ticket contains add-ons, attendees will then need to select the add-on by checking the check box as shown below. Once selected, click Next to proceed to input the attendee details.
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Note: If the selected add-ons have exceeded the limit set by the organizer, there will be a message as shown below.
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On People List
Organizers are able to assign add-on items to new and existing attendees on the People List.
Assigning to new attendees
When using the Add An Attendee feature, the Add-on item can be assigned and edited under the Add Ons section.
When using the
Import And Bulk Update feature, you can bulk import a list of attendees with their Add-on items assigned. For more information on how to use the bulk import feature, please refer to
this article. To assign multiple add-ons to an attendee, use ";".
Editing existing attendees
Organizers can edit the add-on items assigned one by one or in bulk.
To edit the add-ons one by one, hover over the attendee name on the People List and click on the edit icon.
To edit the add-on items in bulk, use the bulk update feature. Please refer to
this article for detailed steps on how to do so.
Limitation
- Promo codes cannot be used on the add-on items.