Add-on Items

Add-on Items

Create Add-on 

Organizers are able to create add-ons for attendees to purchase. The main purpose of this feature is to allow attendees to purchase add-ons that provides access to certain breakout sessions that are not covered under the main ticket. The steps on how to set this feature up are covered below. 
  1. Under Ticket & Add-on, click on the Add-on List tab. Click Create Add-on to create a new add-on item.



  2. Once you have clicked on Create Add-on, enter the name of the add-on item. Note that the name is limited to 60 characters. 



  3. Add a display icon for the add-on item if needed. There is a maximum upload size of 2MB and the recommended dimensions are 40x40px.



  4. Organizers can choose to either set the add-on item as a paid or free add-on. Simply set it by switching the toggle accordingly. 



  5. Select the breakout session access by clicking on the dropdown menu and also include the add-on description if necessary. 

Assigning Created Add-on

  1. After creating a ticket, scroll down and notice the Available Add-on Item Setting. Click Select Add-on to assign a created add-on to the ticket or click Create Add-on to create a new add-on. 



  2. By clicking Select Add-on, select the add-on item by toggling ON the highlighted toggles. Once selected, click Save.



  3. Once the add-on has been saved, there will be an indication of the selected add-on as shown below. To change the add-on, simply click on Select Add-on and toggle OFF the toggles.



  4. Set the minimum and maximum quantity of add-ons that can be purchased. This will be useful if there are multiple add-ons assigned to one ticket. Click Update once done.

On Registration Form

  1. Attendees will be required to enter their email address and select the ticket to be purchased. 



  2. If the selected ticket contains add-ons, attendees will then need to select the add-on by checking the check box as shown below. Once selected, click Next to proceed to input the attendee details.



    Note: If the selected add-ons have exceeded the limit set by the organizer, there will be a message as shown below.


On People List 

Organizers are able to assign add-on items to new and existing attendees on the People List. 

Assigning to new attendees 

When using the Add An Attendee feature, the Add-on item can be assigned and edited under the Add Ons section. 





When using the Import And Bulk Update feature, you can bulk import a list of attendees with their Add-on items assigned. For more information on how to use the bulk import feature, please refer to this article. To assign multiple add-ons to an attendee, use ";". 



Editing existing attendees 

Organizers can edit the add-on items assigned one by one or in bulk. 

To edit the add-ons one by one, hover over the attendee name on the People List and click on the edit icon. 





To edit the add-on items in bulk, use the bulk update feature. Please refer to this article for detailed steps on how to do so. 

Limitation

  1. Promo codes cannot be used on the add-on items. 

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