Registration Form Flow Update on Sep 7, 2023

Registration Form Flow Update on Sep 7, 2023

We are constantly working to enhance your event management experience. We have standardized the event registration flow. This new registration flow will be affected on events created after Sep 7, 2023, while events created before Sep 7, 2023, won't be affected. 

Major changes

  1. A user account will be automatically created once the event registration process is complete. Attendees will not need to remember the password to login/register for the event. Attendee can always login to the event via a login link that can be sent to their email.
  2. The First Name, Last Name and Email are compulsory fields on the registration form while other fields are optional.

Registration form fields 

After you create a new event, our platform automatically attaches a registration form. This form includes essential fields as below.
  • First Name (Compulsory)
  • Last Name (Compulsory)
  • Email (Compulsory) 
  • Secondary Email (Optional)
  • Job Title (Optional)
  • Organization (Optional)
  • Contact Number (Optional)
  • City (Optional)
  • Country/Region (Optional)
Note: The Email field will appear if the event is a Public event. For Invitation Only events, the Email field will not be shown as only invited email addresses will be able to register for the event. 

You can also click on the Registration Form page to create/update/remove the registration form fields or configure the field settings



 To edit an existing registration form, click on the edit icon. To create a new form, click Create New Form. For detailed steps on how to create multiple registration forms, please refer to this article. 


 

Video demo

Public Event

This is an attendee registration flow for an in-person event tthat includes all default fields, the organiser can include more custom fields in the form.


This is a simple attendee registration flow for an in-person event that only includes email, first name and last name.



Invitation Only Event

This is an attendee registration flow for an in-person event tthat includes all default fields, the organiser can include more custom fields in the form.



This is a simple attendee registration flow for an in-person event that only includes email, first name and last name.



What will be affected?

On the portal 

  • When an event is created, it will automatically generate a default registration form


  • By default, these field will be added on the form.
    • First Name (Compulsory)
    • Last Name (Compulsory)
    • Email (Compulsory)
    • Secondary Email (Optional)
    • Job Title (Optional)
    • Organization (Optional)
    • Contact Number (Optional)
    • City (Optional)
    • Country/Region (Optional)

On the registration widget

  • No impact on the registration widget, only a published registration form can be embeded by registration widget

On the RSVP registration flow  

  • Same as the landing page, after clicking the "Accept". It will follow the attendee registration flow setting.

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Invitation flow for special roles(speaker/ host/ event manager/  booth reception/ booth exhibitor

  • Same as the landing page, after the special role signup or login, The registration step will be a must and at least required to input the Full name field

 

Attendee login via event landing page

If an attendee has already registered for the event or the organizer has imported the attendee's email address into the event, the attendee will receive a login link via email for Virtual and Hybrid events. Duplicated email registration is possible for In-person events.

For Virtual & Hybrid Events 

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The event organizer can copy and share a magic link with attendees to allow them to login to the platform. This process will stay the same - no additional registration steps are required. Attendees who receive the magic link from the event organizer can use it to login without needing to register separately.



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