Event Settings - Basic Event info

Event Settings - Basic Event info

In order to edit the basic information of an event, simply click Event Settings and then Basic Event Info.



If you would like to copy the event link and share it to social media or other communication channels, simply click on the copy icon next to the event link. 
 

Organizers can edit the following event details on the Basic Event Info page.

Event Name

Enter the Event Name in the field, up to a maximum of 200 characters are supported.



Event Favicon

This feature is only available if you have subscribed to the Enterprise package. Organizers can upload the event favicon following the stated dimensions.



The organizer can upload an event logo with a maximum file size of 2 MB. Recommended dimensions are 320 x 320px.



When the event logo is uploaded, it will be displayed on the top left corner of all pages of the event site and on top of all emails.


 

Event Banner

The organizer can upload an event banner with a maximum file size of 2 MB. Recommended dimensions are 1200 x 400px. Note that organizers can also upload a GIF as the event banner. 

 

When the event banner is uploaded, the event banner will be displayed on the event landing page and all emails.

  1. On the landing page


     
  1. In all emails



Event Description

The organizer can add a short description about the event in the description box if needed.


The event description will be shown on the landing page of the event site. 



Event Date & Time

The organizer can change the event date and time before the event starts. The event start date and time will turn grey and become unclickable once the event starts. Hence, organizers are unable to change the event start and end time once the event has started.  

 

Note: If organizers would like to open the event site for regular attendees to enter before the actual event start date, there is a toggle under Event Entry Settings > Registered Attendees Entry Setting > Customise attendee entry setting for organizers to toggle ON and customize the attendee entry date & time.



Event Location 


  1. Organizers can enter their event location for Hybrid and In-person events. This location will be displayed on the landing page, email (if organizer has enabled Attach Calendar Reminder in Email) and WhatsApp notification (if enabled by the organizer). 






  2. Once the location or address is input into the text box, there will be a dropdown menu that shows the options to be chosen. Once the location is selected, it will be shown on the map automatically. Organizers do not need to manually pin the location. 


  3. Organizers can also enter the specific floor or room number to give the attendees more information. For example, "Third Floor".
    Note: The exact text entered into the text box will be shown on the landing page, email and WhatsApp notifications.



  4. To view the event location on a map on the landing page, simply click on View Map.

Organiser Contact Details 

Organizers are able to add their contact details. Note that this will not be shown on the event landing page.

 

Event Entry Settings

Configure your event entry type and the login settings

Select the type of entry method for your event. There are two types of event entry: Public Event and Invitation Only.

1. Public Event means anyone can register and enter into the event

2. Invitation Only means only attendees with the emails imported by organizers can enter the event.

Special Roles Entry Settings

Allow/disallow special roles (eg. Hosts, Speakers, Exhibitors & Booth Reps) to enter the event anytime before the event starts.


Toggle Switch ON - allow attendees with special roles to enter the event anytime before the event starts.

  1. Note: If organizer would like to allow regular attendees to enter the platform before the event live day, please contact your project manager to enable the feature. 

Toggle Switch OFF - attendees with special roles can only enter the event 15 mins before the event starts, same as attendees.

Registered Attendees Entry Setting

Organizers are able to allow attendees under registered or attended status to enter the event site before the event start date by enabling this feature. Once enabled, organizers can input the corresponding date and time. 



Event Delivering Methods

Select the method in which the event organizer can use to deliver different forms of communication. By default, the Email option cannot be selected. Organizers can further choose to include or exclude SMS and WhatsApp notifications.

NOTE: By default, all invites, confirmations and reminders are sent via email. Adding SMS and WhatsApp notifications are optional and cannot be the main method of communication delivery.


Custom Email Domain

Organisers are able to edit or add custom email domain. To know more regarding how to set up your custom sender email domain, please refer to this article.

Note: Domain verification needs to be done on the organiser's end.



Event Type and Category

Organizers can specify more about the event by adding the type, category and estimated attendees number in order to get a tailor-made event experience.


Important Reminders:

  • Echo cancellation & noise suppression will be disabled if the event type of an event is Concert or Performance or Festival or Fair
  • Choosing Concert or performance as an event type is not recommended if the webinar session will not conduct any live concert or performance as this may lead to some echo issues.
  • When organisers set the estimated number of attendees, it serves as an estimate. This setting does not prohibit attendees to enter if the number of attendees go beyond your estimated number.
  • Please remember to click Save once any changes are made.
 

    • Related Articles

    • Event Setting

      Event Settings Video Guide Once an event is newly created, organizers can now enter the basic event information under Event Settings. Please refer to this video guide on how to customize event settings. Article Guide Basic Event Info In order to edit ...

    • Virtual Event

      Introduction A virtual event refers to a gathering or conference that takes place entirely online, allowing participants to connect, engage, and interact remotely. It utilizes virtual platforms, such as video conferencing software or dedicated event ...

    • Event Settings - General Settings

      Organizers are able to edit the General Settings of a created event under Event Settings. The items that can be edited under this tab are covered below. Event Language Under this setting, organizers have the option to select the default language and ...

    • Event Settings - Attendee Profile Setting

      How To Set Up Fields Displayed On Attendee Profile To edit the fields showing in the attendee profile, please follow the steps below: Step 1: Click Event Settings and click Attendee Profile Setting . Step 2: You can select/unselect the check box to ...

    • General Settings (unpublished)

      Configuring General Settings You can manage your basic setting for your virtual event in the General Settings section. You must be the event administrator to configure these features. This article contains the following sections: How to add or edit ...