Here are some key features and capabilities to look for in an EventX lead capture web app:

• Mobile responsiveness - Forms should adapt and look great on all devices.
• Cross-platform compatibility - Web apps work across all devices and operating systems using a browser.
• Easier access and onboarding - Users don't have to download anything to start using a web app. Signing up is quicker.
• Lightweight - No need to download large files or sacrifice device storage for web apps.
  

Supported Browsers & Operating Systems When Using Native Camera

The Mobile Web QR Code utilises Mobile Browser API, these are the Mobile Web Browser versions which provides the best scanning experience.

1. Samsung Internet 13+
   
2. Android Browser 133+
   
3. Chrome for Android 133+
   

Note: There will be a pop-up message as shown below if a non-recommended browser is used. 

Supported Android browsers can scan distorted and skewed QR code.

Reference: https://caniuse.com/?search=barcode

As iOS does not natively support the Mobile Browser Barcode API, we don't recommend using iOS devices.

1. Not Recommended Browsers
   
1. iOS - Safari 16+
   
2. Not Supported Browsers
1. Operating System
1. 鸿蒙HarmonyOS 
   
2. EMUI (Emotion UI)
2. Browsers
1. Firefox
   

iOS devices are not able to scan distorted and skewed QR codes well.

If you are using Infrared Handheld Scanner for the Lead Capture, please refer to https://help.eventx.io/portal/en/kb/articles/lead-capture-with-handheld-scanner

Suggested Models

Enabling Lead Capture As An Event Organiser / User

Remarks

1. In order to enable the Lead Capture feature for an attendee, the attendee needs to be under Registered or Attended status.
   
   
   

Event Organiser

The invited exhibitors will receive an invitation email asking for the Lead Capture web app activation. 

1. If the organizer would like to export all leads captured by the added lead capture users (using QR scan), simply click on the Export List button. By clicking it, a CSV file containing all the captures leads will be downloaded. 
   
   
   

Lead Capture User

1. Activate Lead Capture on mobile. Lead capture users are invited to use their mobile to activate the Lead Capture feature by clicking the link or scanning the QR code. Invited users can simply long press the button and open it on the default browser. The link is unique for each user and does not support concurrent logins. 

Note: We do not support concurrent logins for a single lead capture account. 

2. Scan the attendee QR code and collect information. Tap the Scan Attendee button and enable the camera to start scanning the attendee QR codes.

Lead capture users can add a note for each lead. The note will be shown in the exported CSV file.

4. Add tag

Lead capture users can apply a tag to each lead. The exhibitor can reuse the tag on other leads.

5. View the scanned contact list. Lead capture users can view the contact details of the QR codes. 

6. Export the contact list. Click on the Export List button, then enter the recipient email, the recipient will receive a CSV file containing the scanned leads.

Organizers are now able to obtain the login link and QR Code directly from the portal. To do so, simply click on the QR Code icon as indicated below. Once clicked, there will be a QR Code and login link that organizers can send to the assigned Lead Capture user. 

Other Methods To Capture Leads

Steps

1. To upload an image or file of the attendee QR Code, click on the Upload Image button beneath the QR Code scanner. 
   
   
   
   
2. Select the type of upload that you would like to perform. 
   
   

Supported file formats 

1. JPG, PNG, BMP, GIF, WEBP, TIFF, HEIC

Real-time Feedback Messages