Applys to New Accounts Signed Up after Nov 1, 2024. For existing account, please contact your Account Manager for upgrade.
Payment Scheme Rules
You must always comply with the rules of the payment networks that you use.
You must comply with the rules and regulations published by the Card Schemes and Alternative Payment Frameworks (collectively, the “Payment Scheme Rules”). Depending on the payment methods that you use with EPP, you may be subject to different Payment Scheme Rules.
The Payment Scheme Rules require, among other things, that you 1) submit only bona fide transactions, 2) limit how you use Card Scheme logos and trademarks and 3) authorize the Card Scheme and its affiliates to use your name, address and URL to show that you participate in the Card Scheme.
The Payment Scheme Rules are publicly available for you to review and may change from time to time. We may also be required to update this Merchant Agreement to reflect changes to the Payment Scheme Rules.
Packages
We offer our Organizer Services through Subscriptions, sometimes referred to as our “Packages.”
We may offer certain Organizer Services through various packages and plans, including through Subscriptions, each as defined below (individually and collectively, “Packages”). We may modify, replace, or discontinue any Packages, in whole or in part, at any time. We will notify you of any such changes to the extent required by law. If you or Your EventX Events exceed the restrictions or limitations set forth in your Package, we may require you to upgrade your Package and/or pay additional EventX Fees. All invoices issued to you in connection with the Organizer Services, including for any Subscriptions, are due and payable upon delivery of the invoice unless otherwise indicated on the invoice. Our failure to timely issue an invoice will not relieve you of any payment obligations.
Fees
Here’s an overview of the fees we charge.
EventX Fees: You must pay us all applicable fees for the Organizer Services (the “EventX Fees”), which include the following:
“Ticketing Fees” are the transactional service fees and payment processing fees (including the EventX Payment Processing Fee, if applicable) we charge for the Ticketing Services. While Ticketing Fees may be passed down to your Consumers, you are ultimately and solely responsible for the payment of all Ticketing Fees related to Your EventX Events. While we determine the Ticketing Fees, you are solely responsible for setting prices for tickets, registrations, and other items for Your EventX Events. Unless we agree otherwise, you must not prefer that Consumers use one form or method of payment over another, and you must not charge Consumers additional fees or other amounts in connection with one payment method where you do not charge Consumers those fees or other amounts for all payment methods.
“Organizer Fees” are the fees we charge in connection with your use of our Packages, including Subscription Fees and Flex Plans fees. Organizer Fees cover the listing and publishing of Your EventX Events on our platform, and your access to certain Marketing Services (not including Ad Spend, defined below). For clarity, Ticketing Fees are not included within Organizer Fees.