Attendee Portal

Attendee Portal

Use Case

Attendees that have registered are now able to change their details anytime. This will be useful for use cases as mentioned below.
  1. Attendees that would like to edit their information after registering. 
  2. Events that involve multiple ticket purchases per registrant. Once the purchaser assigns a ticket to a separate email address, the corresponding attendee will be able to change their details on their end using the Attendee Portal feature.

Steps To Enable The Feature (For Organizers)

  1. Toggle ON Enable Attendee Registration Editing on the Registration Form page. 

Steps To Edit Details (For Attendees)

If The Event Has Not Started

  1. Click on the Enter Event button in the confirmation email.



  2. When directed to the event landing page, click on My Registration.



  3. Edit your personal details and click Save



If The Event Has Started

  1. Click on the Enter Event button in the confirmation email as mentioned in step 1 above. 
  2. Once you are directed into the event site, click on Settings > Registration Details.



  3. Edit your personal details and click Save

    • Related Articles

    • Unique Attendee Registration

      Organizers can enable this feature to ensure that there are no duplicated registrations with the same email address in their event. Steps Under the Registration Form section > Click the edit icon Toggle on Registration by Unique Email Address > click ...
    • Attendee E-business Card

      Minimize the hassle of exchanging actual business cards which could possibly get lost or misplaced. EventX now introduces the lead capture feature which enables all attendees to quickly scan that QR code on the name badge to collect attendee ...
    • Invitation-Only Events: How to Manage Exclusive Access for Attendees

      Invitation-only events are a powerful tool for creating exclusive and personalized experiences for your attendees. By restricting access to only those who have been invited, you can ensure a high level of engagement and create a sense of exclusivity ...
    • Registration Form Flow Update on Sep 7, 2023

      We are constantly working to enhance your event management experience. We have standardized the event registration flow. This new registration flow will be affected on events created after Sep 7, 2023, while events created before Sep 7, 2023, won't ...
    • Ticketing Setup

      Create Ticket To create ticket types for your event, follow these steps: Important Reminder: Organizers can create a maximum of 44 ticket types for each event. Once the tickets are sold, the organizer cannot delete the ticket anymore. Step 1: After ...