Attendee status on People List
As part of our efforts to improve the user experience on EventX, the attendee status on the People List now has 3 distinct categories including Registration Status, In-person Attendance and Virtual Attendance.
Registration Status
To ensure more accurate classification of different registration statuses, it is split into 3 categories as below.
- Pending - Attendees that have been invited (e.g., via RSVP or Lead Finder) but have not completed the registration form.
- Registered - Attendees who have submitted the registration form successfully.
- N/A - Attendees who were added by the organizer (e.g., bulk import, manually added, walk-ins, or API sync) and don't need to fill out a registration form.
Remarks
- Special roles such as Hosts, Speakers, Booth Exhibitors and Booth Representatives will fall into the Pending status once imported.
In-person Attendance
The in-person attendance is created to better cater for events with on-site check-in. This is to ensure that organizers are able to accurately track the on-site attendance directly on the People List.
The status types are as below.
- Pending - Attendees that have not been checked-in to any sessions on the Check-in App.
- Attended - Attendees that have been checked-in to at least one session on the Check-in App.
Remarks
- For virtual events. the in-person attendance for all attendees will be marked as Pending.
View Check-in App attendance on the People List
- To view the attendance number as shown on the Check-in App, click on the filter icon.
- Click Add Condition > select "In-Person Attendance Status" is "Attended" > click Apply.
Virtual Attendance
The virtual attendance status types are as below.
- Pending - Attendee has not entered the webapp
- Attended - Attendee has entered the webapp
Remarks
- The virtual attendance status is independent from the event start/end date and time. For example, if the organizer enables the Customise attendee entry setting feature, and the attendee enters the webapp before or after the official event start/end date, the attendance will still be marked.
Filtering By Status
- Click on the filter icon on the People List.
- Click Add Condition > select the respective status.
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