Hardware
Brother Printer Setup Guide
Video Guide For a video guide on hardware setup, please refer to this link. Supported Brother Printers Below are the Brother printer models that are supported for badge printing. QL-820NWB QL720 Supported WiFi Frequency Only 2.4GHz is supported ...
Suggested Hardware Models
4G Router 4G Routers are good for events with more than 200 pax as it provides strong network connectivity with the iPads/tablets. It can support a distance up to 10-20 meters between 4G Router to iPad. Note: It is highly recommended to connect the ...
Zebra Printer Setup Guide
Before your reception check-in session, you'll need to set up the router, and configure your iPads, printers, and EventX Check-in app for onsite badge printing. Plug in your SIM router. Plug in the power cord to the router and turn the router on by ...
Zebra All-in-one Box
Description The Zebra All-in-one Box is ideal for events with a minimum of 500pax attendees. This box supports only black, dynamic printing and includes the following: 4 iPads with chargers 2 Direct Thermal Desktop Printers (Zebra ZD620 or similiar ...
Connecting hardware devices for physical check in
Physical event check-in is one of the most crucial parts of an event. Make your check-in process quick, seamless, and efficient so your guests start to have a great experience at the start of your event. It all starts with being well prepared with ...
Connect QL-820NWB Printer and iPad using Wired and Wireless method
Connect printer with wired LAN network (Recommended Way) It is recommended to connect the printer using a wired LAN network with a 4G/5G router for a more stable network connection. Wired LAN Setup A diagram to show the hardware setup WLAN Off ...
How do I order more label rolls?
Make sure you have enough label rolls to print out the name badge for your upcoming events. EventX provides the printer, Brother QL 720NW/ QL 820NW, in our All-In-One box and this printer uses the labels DK22205. If you need to buy more label rolls, ...
Can I purchase hardwares on my own instead of renting?
Yes. You can find those products in online shops and vendors. Label Printer - Brother QL820NW http://www.brother.com.hk/eshop/zh/ql/5558-ql820nwb.html Pocket WIFI Sim card with internet data Mini iPad or iPad - Apple Stores ...
How long will it take to print out all labels?
Printing out all labels mode 6 Seconds For a Label In the Printing out all labels mode, it takes around 6 seconds to print out a label. 30 Minutes For Print Out a Roll of Label If you want to print out a roll of labels in a non-stop mode, it takes ...
How many labels can I print out for each label roll?
How many labels can I print out for each label roll? Each roll of label can be printed out around 300 labels.
Why the print out label size is bigger than the size that I set?
Print out label is bigger than the size I set in the platform At this moment, there are 4 types of label size that can be selected for the name badge. However, why is it the print out label is bigger than the size that I set in the platform? There's ...
Onsite Check-in (Printer & iPad) Troubleshoot Guides
Step 1: Check status light on Printer (for printer QL-720NW/ QL-820NWB) Step 2: Check Pocket WiFi Step 3: Check status on iPad