Assign Registration Ticket

Assign Registration Ticket

Assign Registration Ticket

We have launched an enhancement on the registration flow. For all the event created after Nov 8, 2023, these changes will be applied.

Use Case

  1. A company admin or secretary registers multiple entry for the event and would like to assign the ticket for the colleagues.  

Prerequisite

  1. Public event, including virtual, in-person and hybird events
  2. It is not a private event

Major Changes

  1. Event Register button will be separated with Login button
  2. Same email address can register to the event more than once. It will be treated as separate records on the attendee list
  3. For the later registration, the ticket owner will need to assign the ticket to second owner with separated email address.

Limitation

  1. RSVP form & Registration widget are not supported in this flow.
  2. The ticket assignment email will be sent automatically after registration and cannot be resend from organiser and ticket owner.

Registration Flow Demo



Ticket owner will receive a confirmation email.

On portal side, Organiser can change the email template for Confirmation Email for Ticket Owner.




If same email address registered the event, the owner can assign the second ticket to another owner.


If he/she use the same email address to register the event again, he/she will hold the ticket first. He/She will need to assign the ticket to other user that with separate email address. Ticket owner will receive this email for him/her to assign the ticket to another user.

On portal side, Organiser can change the email template (both with Payment and without Payment) for Ticket Assign Email for Ticket Owner.


Assign Ticket Flow



The one who being assign the ticket, will receive a confirmation email. 





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