Custom Sender Email Domain

Custom Sender Email Domain

Organizers are able to use their own custom email sender domain for automated emails. This applies to all automated emails including:

  • Approval Acknowledgement Email

  • Invitation to Attendee

  • RSVP Invitation

  • Confirmation (Without Ticket)

  • Confirmation (With Ticket)

  • Invitation to Event Manager

  • Offline Payment Invoice Email

  • Order Summary Email To Ticket Purchaser

  • Reminder (24 Hour)

  • Reminder (1 Hour)

  • Invitation to Host/Speaker/Exhibitor/Booth Rep


Note: Organizers need to first set up the custom sender email domain to be able to use this feature. For more information on how to set up a custom sender domain, please refer to our support article here.


How to select the custom email sender domain? 

  1. Go to Email > Select Automated Email > Select Template > Click on the edit icon


  2. Click on the Sender box > Select the custom email domain that has been set up > Click Save Draft at the bottom of the screen


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