I already signed up for an account but still unable to enter the event during event live period

I already signed up for an account but still unable to enter the event during event live period

In order to join the event, attendees will need to use the same email address where they received the invitation email to sign up for an account.

If you used a different email address to sign up you will not able to enter the event, please log out from your current account first.

Step 1: Click the personal button on the right-hand corner.
_____2022-12-30___2.43.37.png
 

Step 2: Click the "Log Out" button.

_____2022-12-30___2.46.36.png

 

Once you click "Log out" you will be brought back to the EventX account Login page.

_____2022-03-15___3.08.48.png

You may need to open the event landing page from the invitation email by clicking the action button.

chrome-capture-2022-2-14.gif

Click the "Join Now" button on the event landing page.

_____2022-03-15___3.22.19.png

You will direct to the EventX account login page, please click the Sign up now to sign up for an account with the invited email address. To know more about the following steps, you may refer to here.

_____2022-12-30___2.50.02.png

 
    • Related Articles

    • Virtual Event

      Introduction A virtual event refers to a gathering or conference that takes place entirely online, allowing participants to connect, engage, and interact remotely. It utilizes virtual platforms, such as video conferencing software or dedicated event ...
    • Event Setting

      Event Settings Video Guide Once an event is newly created, organizers can now enter the basic event information under Event Settings. Please refer to this video guide on how to customize event settings. Article Guide Basic Event Info In order to edit ...
    • Pre-event Dashboard

      Organisers are given access to a pre-event dashboard where they can view comprehensive data on their event. Pre-event data can be found on the dashboard page under the Pre-event tab. You can view the following on the Pre-event dashboard: Total and ...
    • Running a webinar rehearsal before the event goes live

      The rehearsal mode allows the Hosts and Speakers to walk through the webinar proceedings before the session goes live on the event live day. They can also test the audio and video quality, webinar features like a screen share, PDF file share, emojis, ...
    • Attend a public event by account login

      Attendees can join a public event on EventX by account login. Attendees who use EventX for the first time to attend the event will need to sign up for an account. Reminder: Attendees can only enter the event 15 minutes before the event starts. You ...