Sending WhatsApp Custom Messages

Sending WhatsApp Custom Messages

Organizers can now personalize and send custom messages to selected attendees.

Steps

  1. Click on WhatsApp > Manual WhatsApp > Create Campaign



  2. Input the Campaign Name and select the template that has been created for you by your project manager. 


  3. Upload the banner image. This will be displayed in the WhatsApp message. 




  4. Select recipients by clicking on the + icon. The recipients can either be selected manually, by Registration Status, RSVP Status, Virtual Attendance Status, Tags or Custom Field. 



  5. Once the setup is complete, click Send Test Whatsapp to send a test message or Schedule & Send to send the actual message.

Remarks

  1. Each WhatsApp message supports:
    1. 1024 characters for the body
    2. 60 characters for the footer
  2. The content provided must comply with WhatsApp's policies as covered here.
  3. The provided content will need to go through an approval process from WhatsApp. Approvals might take up to 24 hours. 

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