Knowledge Base
Attendee Management
Manage your attendeeCheck-in
Check-in App and hardware setupRegistration and Ticketing
Registration Form, online/offline Payment, ticketing, add-onLead Capture
Lead Capture, handheld scannerOutreach Channel
Email, SMS, WhatsApp and Push NotificationOthers
Details guide for different modulesTips to Marketers
Tips to MarketersUse Cases
Use Cases
Recent Articles
Rate Limit For Each Event
By default, we have allocated the resources to support 350 requests per IP address for each event per every 5 minutes. Therefore, if a single IP address makes more than 350 requests to an event page at eventxapp.com/events/uuid within the period of 5 ...Adding Event Manager
Video Guide Please refer to this video guide on how to add event manager. Article Guide Organizers are able to add Event Managers to help co-manage the event. To do so, follow the steps below. Add A New Event Manager (For Organizer) Click Event ...Order List
All successful ticket orders for paid and free tickets will be shown on the Order List. This applies for both online and offline payments. Filters Below are the definitions of filters that can be applied on the Order List page. Payment Methods : ...Customizing RSVP Confirmation & Decline Pages
Organizers can customize the RSVP Confirmation and RSVP Decline pages to fit their needs. Steps On the People List > click RSVP Invitation > Customization Toggle on Enable RSVP Customization > make changes to the Confirmation and Decline pages > ...Rename Registration Form Fields
To allow for a higher level of customization to fit different needs, all fields on the registration form can now be renamed. Steps On the Registration Form page, click on the edit icon. Click on the edit icon as shown below to edit or rename the ...
Popular Articles
Merge Tag
This article will go through how to use merge tags and their respective definitions to help organizers create personalized content. How to add a merge tag? In the email editor for both manual and automated emails, click on an existing field or insert ...EventX Lead Finder: Guaranteed Valid Leads for Event Success
As an event organizer, generating viable sales leads to promote your events is crucial to success. But buying outdated, unqualified lead lists wastes time and money, and can even harm your email domain reputation and sender score. EventX Lead Finder ...Zebra Printer Setup Guide
Before your reception check-in session, you'll need to set up the router, and configure your iPads, printers, and EventX Check-in app for onsite badge printing. Plug in your SIM router. Plug in the power cord to the router and turn the router on by ...How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the translated content to the Help Center. For instructions, see ...How to Add Custom Field Merge Tags for Automated Email
How to use custom field merge tags in an automated email template? Go to Email > Select Automated Email > Select a Template > Hover over the right side of the template row and click the edit icon Drag & drop a new text field or click on exisiting ...