Billing Information For Online Payment Methods

Billing Information For Online Payment Methods

Enabling Billing Information On Registration Form

  1. Go to Payment Method > Click Manage under Online Payment



  2. Toggle on Collect Billing Address 


Including Billing Information In Order Summary Email

  1. Go to Email > Automated Email > Click the edit icon for the Order Summary Email To Ticket Purchaser



  2. Drag a text block from the right section to the desired location on the email template.



  3. Add any headers if needed, for example, "Bill To" and paste the merge tag {{{billingInformation}}} at your desired location for our system to display the information filled by the purchaser before making payment. 



  4. Once done, click Save. 

Layout On Registration Form

  1. After the purchaser selects the payment method, there will be a section as highlighted below that requests the purchaser to fill in any missing billing information. This will be shown on the Order Summary email's {{{billingInformation}}} merge tag.



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